Privacy Policy

Last Updated: 26/06/2025

This Privacy Policy describes how Proudi Trading FZE (“Proudi Trading“, “we“, “our“, or “us“) collects, uses, shares, and protects your personal information when you use the lightpink-magpie-620306.hostingersite.com website (the “Site”) or our services.

1. What Information We Collect

Personal Information refers to any data that can directly or indirectly identify you. We may collect the following types of information:

  • Identity and Contact Details: Name, email address, phone number, and delivery address
  • Account Information: Login credentials and preferences
  • Order Information: Purchase history, payment method (excluding card details), and delivery data
  • Usage Data: IP address, browser type, device type, and usage behavior
  • Marketing Preferences: Newsletter subscriptions, survey responses, and customer service interactions

You may provide this information when you:

  • Register for an account
  • Make a purchase
  • Subscribe to communications
  • Complete forms or surveys
  • Contact customer service

You can also browse the Site anonymously, although some functionality may be limited.

2. How We Use Your Information

We use the personal information collected for the following purposes:

  • To process orders and deliver products
  • To respond to inquiries and offer customer support
  • To personalize your shopping experience
  • To improve our website and services
  • To send updates, promotions, or newsletters (with your consent)
  • To detect and prevent fraud or misuse
  • To comply with legal obligations

We collect and process your data under applicable UAE data protection laws, based on one or more of the following legal bases:

  • Your consent, where required
  • Performance of a contract or steps before entering into one
  • Compliance with legal obligations
  • Our legitimate business interests, unless outweighed by your rights

You may withdraw your consent at any time by contacting us at info@lightpink-magpie-620306.hostingersite.com.

4. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Delete your personal data
  • Restrict or object to processing
  • Opt-out of marketing communications at any time
  • Request data portability
  • Lodge a complaint with a regulatory authority if your rights are violated

To exercise your rights, please email: info@lightpink-magpie-620306.hostingersite.com
We may verify your identity before fulfilling your request.

5. How We Protect Your Information

We implement technical and organizational safeguards to protect your data, including:

  • SSL encryption for data transmission
  • Secure payment gateways for transactions
  • Access controls to restrict who can view sensitive data
  • Regular security scans and monitoring

Please use strong, unique passwords and do not share your login credentials.

6. Cookies & Tracking Technologies

We use cookies to:

  • Store items in your cart
  • Analyze website usage and improve performance
  • Personalize content and features

We may also use third-party cookies (e.g., Google Analytics) to analyze traffic and user behavior. These services may store information in various jurisdictions, including outside the UAE.

You can manage or disable cookies via your browser settings. Some features may not work properly if cookies are disabled.

7. Third-Party Sharing

We do not sell or trade your personal information.

However, we may share your data with trusted third parties for essential business operations, such as:

  • Shipping partners for delivery
  • Payment processors (e.g., Paymennt.com) for secure transactions
  • Marketing platforms for opted-in promotions
  • Technical support and infrastructure services

All third parties are contractually obligated to keep your data secure and use it only as necessary.

We may also disclose your data if required by law, legal process, or to protect our rights or the safety of others.